Shipping Policy
Upon placing your order with AANGणु - The Earthy Elegance, a confirmation email will be promptly sent to you. Orders are processed at our Vadodara, Gujarat (India) studio and typically dispatched within 2-5 working days, unless product descriptions specify otherwise. Custom orders will have their delivery dates communicated during order placement.
Once dispatched, an email containing a tracking number will be provided for you to monitor your order on the courier company's website. Our deliveries are outsourced to third-party agencies for efficiency.
To ensure successful delivery, please provide a complete address with any special instructions if applicable. AANGणु is not responsible for missing shipments due to incorrect addresses. In case of an incomplete address or phone number, we will contact you for the necessary details. If no response is received after two attempts, we will initiate a refund and cancel the order.
Deliveries occur Monday through Saturday, and any address changes post-scheduling will incur additional fees. While we aim for a 5-day delivery, please allow up to 8 working days from dispatch for your goods to arrive. We appreciate your cooperation to ensure a smooth delivery experience.
We prioritize the safe transit of your plants. Our commitment to their well-being is reflected in our choice of sturdy and breathable packaging. This ensures that your plants receive the necessary ventilation and sunlight throughout their journey to your doorstep. Rest assured, our packaging is thoughtfully designed to maintain the freshness and vitality of your indoor green companions.